Returns & Exchanges
At Ring AE, we stand behind the quality of our electronics and offer a hassle-free 14-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories and seals intact to qualify for a full refund.
Initiate Your Request
Log into your Ring AE account and navigate to your order history to select the item you wish to return and submit a formal request.
Quality Verification
Our technical team will review your request within 24 hours to ensure the electronic device meets our return eligibility criteria regarding condition and usage.
Secure Packaging
Carefully pack the device in its original box, including all cables, manuals, and warranty cards, and attach the pre-paid shipping label provided via email.
Inspection and Refund
Once your return is received and inspected at our warehouse, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing